The questions we answer most. Still stuck? Open a ticket.
Press Join Server at the top of the home page, or open Rust, hit F1, and type client.connect YOUR-IP:PORT.
Usually under a minute. Perks are queued the moment payment clears and applied the next time the server ticks, whether you are online or not.
Open a ticket with your Steam ID and what happened. Appeals are read by a human, not a bot.
Clear your client cache with F1 then client.reset, and verify the game files through Steam.
Map and blueprint wipes run on the first Thursday of every month. The live countdown sits in the stats bar on the home page.
Open a ticket with your Steam ID and the receipt email. Almost every case is a mismatched Steam ID and takes a minute to fix.
Yes. Player damage is off outside of raidable bases and event zones, where it is enabled on purpose.